FAQ
Frequently asked questions
Everything you need to know about our apps for Jira Service Management. Jump to LaunchPad or Second Chance below.
Product 01
Structured service models deployed into Jira Assets in minutes. Reporting, automation, and Rovo agents get something real to work with.
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06Product
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06Implementation
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01Security
// Security · the full story
Read the security page
Forge-native architecture, shared responsibility table, CSA CAIQ self-assessment. Specific, not vague.
Open
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03Pricing and engagement
Product 02
Relevant knowledge articles surfaced the moment a request is submitted, giving users another opportunity to find an answer before an agent gets involved.
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07About
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04How it works
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04Setup and security
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01Pricing
Start with a scan.
Install LaunchPad from the Atlassian Marketplace, and the read-only scan is the first thing it runs, or book a walkthrough with LTS first. Either way you see what it finds before you change anything.
Available on Atlassian Marketplace·Built on Atlassian Forge·No customer data export by LaunchPad.