Simple, per-seat pricing. Single tier, no add-on maze.
The LaunchPad app is a single tier: from USD $4.53 per user per month, billed through the Atlassian Marketplace. Optional support and custom Rovo agent work are separate.
LaunchPad on Atlassian Marketplace
The Forge app. Installed in minutes. Runs inside your existing Atlassian tenant.
- 13 structured Assets service models, ITIL-aligned
- Environment Analysis (Scan Your Environment in the app)
- Request Flow Analysis (Request Field Analyser in the app)
- Workbook Engine (Import and Export in the app)
- Forge-native. Runs inside your tenant. No customer data export.
- Additive: it adds structure, never overwrites what exists.
from$4.53
USD per user per month
Billed through the Atlassian Marketplace. UK and EU visitors may see local currency at checkout.
Get LaunchPad on the MarketplaceOptional support, priced separately
Walkthroughs, governance playbooks, partner delivery, and custom Rovo agent work.
One app. Four optional commercial layers.
LaunchPad is the self-service product. Playbooks, expert support, custom Rovo agents, and partner delivery are optional. Pick only what you need.
LaunchPad Marketplace app
The product
Free up to 10 users
Then standard Marketplace per-user tiers
Licensed playbooks
Operate the structure
Direct licence or gated docs access
Request early access. Pricing at launch.
Expert support
Depth, when the rollout needs it
Direct invoice from Let's Talk Solutions or approved partner
Priced per scope. Contact to discuss.
Custom Rovo agent services
Bespoke Rovo, tuned to your schemas
Monthly direct service
Priced per scope. Contact to discuss.
Partner delivery
Partner-led implementation
Partner or LTS commercial agreement
Priced per scope. Contact to discuss.
LaunchPad Marketplace app
The product
The self-service product on the Atlassian Marketplace. Single tier: from USD $4.53 per user per month via the Atlassian Marketplace.
What you get
- 13 structured Assets service models
- Environment Analysis (Scan Your Environment in the app)
- Request Flow Analysis (Request Field Analyser in the app)
- Workbook Engine (Import and Export in the app)
- Guided install flow
- Product documentation
- Single tier
- from USD $4.53 per user per month
Billed through the Atlassian Marketplace. UK and EU visitors may see local currency at checkout; the "from" wording keeps the figure from being contradicted.
Install on MarketplaceLicensed playbooks
Operate the structure
Gated governance and operating knowledge that sits alongside the app. The app gives you the structure. Playbooks show you how to operate and govern it.
What playbooks cover
- Governance playbooks (ownership, CMDB quality, lifecycle, review cadence)
- Automation rule packs (Jira and JSM patterns)
- Form and request type suggestions
- Service model operating guides
- AQL and reporting guides
- Migration runbooks (ServiceNow to Jira Assets)
- Rovo readiness guidance
Playbooks are a separate commercial layer. They are not required to use LaunchPad. They explain how to operate it after installation.
Direct licence or gated docs access
Request early access to the LaunchPad Playbooks. Pricing published when access opens.
Request early accessExpert support
Depth, when the rollout needs it
Scoped engagements from Let's Talk Solutions or an approved transformation partner. Available when the rollout needs more depth than the app and playbooks provide.
What expert support covers
- LaunchPad reviews
- Workbook sessions
- CMDB deployment support
- Governance workshops
- Custom support engagements
Direct invoice from Let's Talk Solutions or approved partner
Scoped engagements priced per scope. Contact to discuss your environment.
Discuss your environmentCustom Rovo agent services
Bespoke Rovo, tuned to your schemas
For customers with bespoke Jira Assets structures, Let's Talk Solutions or approved partners can design and maintain a custom Rovo agent aligned to your schemas, terminology, object types, relationships, and operating model.
What the monthly service covers
- Customer-specific Rovo agent design
- Schema optimisation
- Monthly prompt tuning
- Testing and maintenance
- Schema mapping kept in step with your environment
Custom Rovo agents are separate monthly services because they require ongoing schema mapping, prompt tuning, testing, and maintenance.
Monthly direct service
Custom Rovo agent services are capacity based and subject to availability through Let's Talk Solutions or an approved transformation partner.
Discuss your environmentPartner delivery
Partner-led implementation
Approved transformation partners use LaunchPad as the product foundation, then deliver implementation services around it using LaunchPad, playbooks, and agreed delivery methods.
What partner delivery covers
- Partner-led implementation using LaunchPad
- Reusable client workbooks
- Licensed governance playbooks applied to your environment
- Priority delivery support
- Optional referral or revenue share where agreed
Partner or LTS commercial agreement
Engagement scope, timeline, and price agreed directly with the partner or with Let's Talk Solutions.
Discuss your environmentFive layers, one objective.
Three steps to a working structure.
- 1
Install LaunchPad from the Marketplace
Single tier, from USD $4.53 per user per month via the Atlassian Marketplace. The read-only scan is the first thing it runs, inside your own tenant.
- 2
Scan and recommend
Environment Analysis (Scan Your Environment in the app) scans your service desks, request types, and custom fields, and recommends the service models that match what it finds.
- 3
Install a model, then connect the fields
Install a recommended model and a structured Assets schema is installed. Request Flow Analysis then creates the fields and hands you the exact recipe to apply.
Start with a scan.
Install LaunchPad from the Atlassian Marketplace, and the read-only scan is the first thing it runs, or book a walkthrough with LTS first. Either way you see what it finds before you change anything.